Shipping Policy

Effective Date: July 17, 2026

Thank you for shopping with Escapar Hills. We are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received. Orders placed on weekends or holidays will be processed on the next business day.

For custom or made-to-order products, additional production time may be required before your order ships. Any estimated production times will be communicated on the product page or at checkout.

Shipping Methods & Delivery Times

Estimated delivery times are as follows:

Shipping Method	Estimated Delivery
Standard Shipping	3–8 business days
Express Shipping	2–3 business days
Overnight Shipping	1 business day

Please note that these delivery estimates begin once your order has shipped and may be affected by weather, carrier delays, holidays, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your order's weight, dimensions, destination, and selected shipping method.

Free Standard Shipping is available on all orders of $100 or more (before taxes and after any discounts, unless otherwise stated).

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Please allow up to 24 hours for tracking information to become available.

Lost, Stolen, or Delayed Packages

If your package has been delayed or appears to be lost, please contact us. We will work with the shipping carrier to help locate your shipment.

Escapar Hills is not responsible for packages that are lost or stolen after they have been marked as delivered by the shipping carrier.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, additional shipping charges may apply if the package is returned and needs to be reshipped.

Please contact us immediately if you need to make changes to your shipping address before your order has been shipped.

International Shipping

We currently ship to select international destinations.

International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their country's customs agency.

Delivery times for international orders may vary depending on customs processing.

Questions?

If you have any questions regarding your order or shipping, please contact us.

Escapar Hills
Email: escaparhills@gmail.com

We appreciate your business and thank you for choosing Escapar Hills!