Refund policy

Return Policy

Returns

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return within 30 days of receiving your item.

To be eligible for a return:

  • Items must be unused, unworn, and in their original condition.

  • Items must include all original tags, packaging, and accessories.

  • Proof of purchase or order number is required.

Non-Returnable Items

The following items are not eligible for return unless they arrive damaged or defective:

  • Custom or personalized products

  • Clearance or final sale items

  • Gift cards

  • Products that have been used, washed, altered, or damaged by the customer

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can resolve it as quickly as possible.

Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved:

  • Refunds will be issued to your original payment method.

  • Please allow 5–10 business days for the refund to appear, depending on your financial institution.

Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong item. If you need a different size or color, please contact us to discuss exchange availability.

Return Shipping

Unless the return is due to our mistake or a defective product, customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.

How to Start a Return

To request a return, please contact us with:

  • Your name

  • Order number

  • Reason for the return

  • Photos (if the item is damaged or incorrect)

We will provide return instructions once your request has been reviewed.

Contact Us

If you have any questions about our Return Policy, please contact our customer service team.

Thank you for shopping with us!